HomeFAQ - Knowledge baseProblem connecting Pix-Star to an iPhone personnal hotspot / tethering, connection fail,...

Problem connecting Pix-Star to an iPhone personnal hotspot / tethering, connection fail, how to solve?

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By default on the iPhone when you switch on the PERSONNAL HOTSPOT from the settings menu the first time it will assign a name to this access something like:

John’s iphone.

(this is an example, it’s the name of the owner + ‘s iphone)

but this:

‘s

uses a very special character encoding that only the iPhone uses and currently Pix-Star does not accept it (yes we know there is no problem with a PC or a MAC computer…).

So the frame cannot connect successfully to it.

To solve this actually it’s very easy. Just rename this network in the same menu  personnal hotspot and remove this:

‘s

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