When registering your Pix-star frame, you choose your custom frame email address to send pictures to your frame.
This email address looks like myname@mypixstar.com
Until July 2024, it worked also if you replaced the e-mail domain @pixstar.com instead of @mypixstar.com. This is no longer accessible, as the real address (for all Pix Star users) has always been “@mypixstar.com”.
If you have problems sending pictures by email to your frame, use @mypixstar.com and you’ll see that it works.
Regards,
The Pix-Star team
Domain @mypixstar.com for the frame’s custom email address, not @pixstar.com
![Pix-star-blog-faq FAQ image](https://www.pix-star.com/blog/wp-content/uploads/2024/06/Pix-star-blog-faq.jpg)